PYMNTS

FEBRUARY 17, 2017

Businesses are taking notice and looking for ways to source crowd insights, sentiment and authentic user experiences to leverage the sway social content has over prospective buyers. It takes the likes of Big Data and machine learning to meaningfully scratch the surface of social. We bring the truth.

Branding 107

Branding social media Video Big Data 107

NCR

APRIL 28, 2017

This is the finding of a recent report, Improving the Customer Experience in Banking , from The Financial Brand and Deluxe. Digital is now a key channel for any bank, yet many FIs remain focused on cutting costs in this area rather than factors such as boosting user experience. Improve digital engagement.

Customer Experience 91

Customer Experience Analytics Community User Experience 91

Filene

APRIL 28, 2017

Ease of use was king including biometric authentication to simplify the process, big data integration, investment solutions, and more big data and machine learning applications. SpeechPro it offers a unique experience for members interacting by phone with your organization.

social media 28

social media Big Data Case Study Analytics 28

Banking 2020

MARCH 12, 2015

Offering a seamless customer experience through the dizzying variety of channels—and every new app, exciting as it is for the customer, can seem like yet another channel all by itself—requires common platforms, enhanced integration, greater security and of course excellent navigation and other forms of user experience.

ATM 40

ATM Retail Mobile Atlanta 40

Gonzobanker

DECEMBER 19, 2016

While this deal was announced late last year, the heavy lifting was done in 2016 as BBCN Bancorp and Wilshire Bancorp came together under a new brand to create the largest Korean American bank. It’s time for banks to focus hard on marketing and the borrower experience. Tom Fishburne at Financial Brand Forum. see [link] ).

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

While this deal was announced late last year, the heavy lifting was done in 2016 as BBCN Bancorp and Wilshire Bancorp came together under a new brand to create the largest Korean American bank. It’s time for banks to focus hard on marketing and the borrower experience. Tom Fishburne at Financial Brand Forum. see [link] ).

Utah 60

Utah System Community Marketing 60

PYMNTS

DECEMBER 30, 2016

The customer will interact with a brand multiple times before making the decision to purchase, rendering the final channel far less significant than the entire journey. To sell effectively to this consumer set, merchants must first identify and locate their customers, engage with them and bring them a meaningful, fulfilling user experience.

Payments 131

Payments eBook Trends Big Data 131