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Retail banking trends to look out for in 2023

Independent Banker

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. Dan Hancock, Gorham Savings Bank. By William Atkinson.

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Shakeup in Retail Banking Strategy Spurs Product and Branch Innovation

The Financial Brand

This article Shakeup in Retail Banking Strategy Spurs Product and Branch Innovation appeared first on The Financial Brand. Amazon Prime-like product design, custom pricing based on the overall relationship and fresh emphasis on consultative branches are banking's future.

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Banking Achieving Success With Innovation Efforts

The Financial Brand

Building a culture of innovation is at the foundation of success for financial institutions hoping to respond to the new opportunities of the marketplace. The post Banking Achieving Success With Innovation Efforts appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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WTF is Innovation in Banking?

The Financial Brand

Successful banking innovation begins with a marketplace opportunity or problem as opposed to building a solution in search of a problem. The post WTF is Innovation in Banking? appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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4 Reasons Why Digital Banking Teams Struggle to Innovate

The Financial Brand

Having innovation as a priority is the first step, but it rarely goes further without first overcoming common roadblocks. The post 4 Reasons Why Digital Banking Teams Struggle to Innovate appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Starling Bank’s Dead-Serious Strategy: Growing Into a Megabank Rival

The Financial Brand

In 10 to 15 years, CEO Anne Boden believes people will be talking about Chase and Starling Bank, not Chase and Wells – it's her goal. The post Starling Bank’s Dead-Serious Strategy: Growing Into a Megabank Rival appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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What Does Banking Need More: Customer Experience or Product Innovation?

The Financial Brand

The arguments pro and con provide key insights into banking's future. The post What Does Banking Need More: Customer Experience or Product Innovation? appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Some maintain CX has fallen in importance in the fintech age.