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Banking and Payment CX Jeopardized By Surging Digital Fraud

The Financial Brand

Anemic lending and vaccination questions aren't the only things nagging banking leaders. The post Banking and Payment CX Jeopardized By Surging Digital Fraud appeared first on The Financial Brand - Banking Trends, Analysis & Insights. A 'pandemic' of fraud must also be dealt with.

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Top 10 Retail Banking Trends and Predictions For 2019

The Financial Brand

2019 banking trends and outlooks from financial services leaders and influencers as well as financial institutions from around the world. The post Top 10 Retail Banking Trends and Predictions For 2019 appeared first on The Financial Brand.

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What Consumers Really Want from Their Banking Providers

The Financial Brand

But while change continues rapidly in the key payments arena, even there traditional methods hang on. The post What Consumers Really Want from Their Banking Providers appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The short answer: They want it all.

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14 Surprising Projections on the Future of Banking

The Financial Brand

Research on the future of banking finds that most changes in the future of banking will be evolutions of the more recent past. The post 14 Surprising Projections on the Future of Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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How Financial Institutions Should Combat Fraud in a Post-Pandemic World

The Financial Brand

Covid has not only been a great accelerator of digital payments, but also fraud. The post How Financial Institutions Should Combat Fraud in a Post-Pandemic World appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Financial institutions must balance risk with CX.

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Traditional Customer Acquisition Methods in Banking Are Dead

The Financial Brand

New growth will come less from branches and buying other banks and more from acquiring tech, shopping, media or other data-rich companies. The post Traditional Customer Acquisition Methods in Banking Are Dead appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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What’s the Future for Checking Accounts?

The Financial Brand

appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The core product with the obsolete name remains essential for consumers — and financial institutions — but the reasons why are changing. The post What’s the Future for Checking Accounts?