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Problem for reopening branches: Does Google know when you?re open?

American Banker

Customers are turning to search engines and business portals to find out if their bank is open before checking the bank’s own website. Maintaining accurate information across the web has become even more important during the pandemic.

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Searching for the Future

Banking 2020

Google isn’t just a verb—it’s become a fundamental part of the daily experience by serving as an entry point into where we go and what we do, everywhere and all time. In the most basic sense, Google searches offer a peek into the zeitgeist. Insights data future Google search' That’s a good thing. What’s on your wish list?

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Next in Mobile Payments: The Android Alternative

Banking 2020

Yet when Google rolled out Android Pay in September, there really wasn’t too much buzz. For one thing, they can already make payments and more with their Android devices—Google Wallet has been around for years. By using the debit and credit cards in the transaction, Google Wallet and Samsung Pay could be processed just about anywhere.

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Social Studies for the Banking World

Banking 2020

As the American Banking Association has been emphasizing in numerous outreach initiatives , including webcasts, many banks have already developed and implemented social media strategies, primarily as an extension of their ongoing marketing and communications strategies. Insights business marketing outreach social social media'

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Your Eyes are the Window to… Your Bank? Q&A with EyeVerify

Banking 2020

” Recently we chatted with Chris Barnett, EVP of Global Sales & Marketing, EyeVerify , to learn a bit more about their new biometric for banking. How does this technology reduce costs to the traditional banking business? Comment below or share with us on Twitter , Facebook or Google+. Source: WSJ.

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This Week’s Reads: Credit Unions, Digital Account Opening, Mobile Payments

Banking 2020

Six strategies to attract young members: With the average age of credit union members being consumers in their mid-to-late 40s, credit unions are missing a major market –millennials. The consolidation game in the mobile payments market: Even though it’s still early in 2015, mobile payments are already having a busy year!

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What Does 2015 Bring for EMV and Payments?

Banking 2020

Since the liability shift deadline is right around the corner, the issuer banks, third party processors, acquirer banks, as well as the retailers will need to start and/or complete the Chip Issuance and Acceptance in 2015. The non-compliant ones will face the risk of losing their market share.