Insights on Business

FEBRUARY 13, 2019

Next has access to all of Bradesco’s ecosystem, ATMs, call center, internet banking. Protection (Security). Revamping the company’s internal structure is one of the first steps Bradesco took to achieve the goal of creating experiences that meet expectations of millennials. Social-based marketing. Hyper-connected journey.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

PYMNTS

APRIL 4, 2019

According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations. Banks need to expose more of their security aspects to consumers so they can seem them in action.

Mobile 169

Mobile Study Security social media 169

Fintech Labs Insights

JANUARY 15, 2016

Available only via mobile app, imaginBank is a new initiative by Spanish bank, Caixabank targeting millennials. ” He added that imaginBank would “secure greater loyalty” among the 18-to-35-year-old bank customer, as well as boost new customer acquisition. CaixaBank serves 2.9

Millennials 12

Millennials Mobile social media ATM 12

Banking 2020

APRIL 28, 2015

At this juncture, customer experience is primarily decided by speed, anytime-anywhere-any device banking, security and simple intuitive clicks. Digital Banking with Digital Face: There has been a massive behavioral and thus expectation shift in the customer relationship, especially among millennials.

Customer Experience 40

Customer Experience Digital Banking social media Millennials 40

William Mills

MAY 11, 2016

It’s all done through the smartphone, with bank-level security. Chip card reader for when customers are shopping online to improve security. Customers can store all of their online profiles in one secure location to improve user experience. Fiserv is meeting that need for FIs and millennials. Adds in Social security.

Video 40

Video Mobile social media Analytics 40

William Mills

MAY 11, 2016

PayActiv helps consumers with short-term cash, available to be picked up from any ATM. 01:08 pm NuData Security – @NuDataSecurity – [link]. Millennials want their mortgages fast, rocket fast.” Millennials want the right mortgage, right now, online or on their phone. Sabina Bhatia (Director, Marketing).

Video 40

Video Lending social media Analytics 40

NCR

AUGUST 24, 2016

However, these services also need to manage risk, meet the bank’s compliance obligations and improve its security. Younger customers, and in particular the so-called ‘millennial’ generation’, have grown up in a time where 24/7 availability of personalized services is the norm.

social media 40

social media Meeting Compliance Security 40