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Bank of the West Adds ATMs for Young Customers on the Move

Bank Innovation

Bank of the West recently added 143 ATMs across the Denver and Sacramento metro areas through an agreement with ATM operator Cardtronics. Millennials, actually. One target?

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A new digital bank needs a new customer service experience

Insights on Business

How do banks prepare for this new reality? For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand. Next has access to all of Bradesco’s ecosystem, ATMs, call center, internet banking. Next was born to complement Bradesco’s strategy.

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Main Street?s Digital Shift, ATM Innovation, PPP Loans Top This Week?s News

PYMNTS

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. Innovating The ATM Beyond Cash. How To Keep Fraudsters From Scamming Banks Across Every Nook And Channel . Millennials Are Facing Their Second ‘Once-in-a-Lifetime’ Financial Crash . The Flaw In Demonizing Big Tech.

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Not Down For The Count, Cash Still Counts For Plenty

PYMNTS

“There’s an immediacy aspect of cash,” Bailey said, whether done at the teller in a branch or increasingly at the ATM. Cardtronics has recently struck partnerships with FIs for cardless cash services, and with attendant offerings such as ATM locators and fee alerts (for ATMs levying fees) via SMS.

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Making the ATM part of a truly omnichannel service

NCR

That includes growth areas like mobile banking, of course, but also covers traditional cornerstones of retail banking like the ATM. Why the ATM is key to omnichannel. According to Retail Banking Research , the number of ATMs worldwide rose by five percent to 3.2 million in 2015. Image: iStock/Piranka.

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Seeking Banking Balance Between Physical And Digital

PYMNTS

With more consumers moving to mobile transactions over visits to branches, some banks are considering closing brick-and-mortar locations to reduce operational costs. The price of real estate is prompting even the largest players in the banking world to scale back their branch operations.

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Deep Dive: Digital-First Banking’s Challenges And Benefits

PYMNTS

Mobile and online banking’s prevalence has reduced physical branches’ importance, but these brick-and-mortar establishments are still vital to customers’ financial lives. Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications.

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