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Moving Beyond The Limits Of ‘Cash And Dash’ ATMs

PYMNTS

ATM , as you likely know, is an acronym for automated teller machine. It’s also shorthand for, perhaps, a simple function — colloquially known in financial services as “cash and dash,” an ancillary, physical part of the brick-and-mortar bank branch. We should not forget why we have ATMs in the first place,” said Knievel. “So

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Four digital banking trends to watch in 2020

ATM Marketplace

In 2020 and beyond, it will critical for banks and credit unions to reevaluate their digital strategies.

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Diebold Nixdorf On The Roadmap To The Post-COVID-19 Bank Branch Transformation

PYMNTS

As the nation tiptoes toward phased reopenings and embraces a return to at least some life lived in physical spaces as the curve flattens, we’re unlikely to return to banking as it once was. Namely, people will want to transact digitally, but interact physically. In this way, digital transactions will continue to increase.

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How financial services can build trust in the digital age

Bobsguide

Other banks have taken different approaches, including the use of video banking. The use of such video has increased access to financial services and provided assistance for customers who perhaps are unable to use ‘self-service’ options in new digital banking spaces. Customers at the core. The way forward.

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Making Digital Card Features Stick – And Sticky

PYMNTS

In other words, time is officially up for FIs to dither when it comes to digitizing. “It It really has highlighted the digital divide in financial services between the organizations that had formulated and executed a true digital strategy prior to COVID and those that didn’t,” Piatt said. Simple: Start with the cards.

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Mobile in the time of digital

Celent Banking

In the past, Celent has praised the Bank of America mobile banking apps as some of the best out there. The bank has been going strong with its digital strategy for years, even closing branches and reducing overhead to drive adoption. The bank is also launching cardless ATMs later this year.

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Two Executive Views of Digital Transformation, and Why They Both Matter

Gonzobanker

Executives at the financial institution who have responsibility for customer service, digital banking and retail sales have one perspective. Chime and other challenger banks have quickly moved from being something mid-size FIs need to keep an eye on to being legitimate competition.