Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #2: When customer satisfaction is on the line.

Customer Experience 72

Customer Experience Retail San Diego Study 72

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. Study after study confirms the importance of providing personalized, integrated experiences for satisfaction and retention of financial services customers. Opportunity #2: When customer satisfaction is on the line.

Customer Experience 48

Customer Experience Retail San Diego Study 48

Insights on Business

FEBRUARY 13, 2019

Next has access to all of Bradesco’s ecosystem, ATMs, call center, internet banking. For example, by partnering with movie theaters and ride-sharing services like Uber, Bradesco is able to generate relevance, frequency and importance with a social-based marketing strategy. For Bradesco, a large Brazilian bank, NEXT is the answer.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. The only direction now is scale, scale, scale!

Fintech 195

Fintech Community Regional Technology 195

NCR

FEBRUARY 6, 2017

By offering the type of interactions customers want, they can get ahead of their competitors, improve their customer experience and find new avenues for revenue generation. The need for next generation distribution.

social media 40

social media Strategy Customer Experience Big Data 40

William Mills

SEPTEMBER 9, 2016

An App Store for FinTech applications. Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Now showing the use case on a mobile device and an ATM.

social media 40

social media ATM Mobile Customer Experience 40

William Mills

MAY 11, 2016

PayActiv helps consumers with short-term cash, available to be picked up from any ATM. 01:15 pm 10 Reasons Why Fintech Startups Fail. Download our latest white paper that discusses what it really takes to develop a successful Fintech startup. This company provides unstructured content analysis for fintech.

Video 40

Video Lending social media Analytics 40