ATM Customer Experience Financial Technology Retail 
Celent Banking
FEBRUARY 28, 2017
New digital channels include SMS/text, ATM and Facebook. While some banks are rolling out Open API development portals in response to regulations like PSD2, the Model Bank candidates in this category are using APIs to improve the customer experience. Physical channels include the local coffee shop.
Celent Banking
FEBRUARY 28, 2017
New digital channels include SMS/text, ATM and Facebook. While some banks are rolling out Open API development portals in response to regulations like PSD2, the Model Bank candidates in this category are using APIs to improve the customer experience. Physical channels include the local coffee shop.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
William Mills
SEPTEMBER 9, 2016
Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Working for the past 6 years with many banks to design their online experience. Purple = Customer Experience.
William Mills
MAY 11, 2016
2 out of 3 families live with financial stress, 50 million households in the US. PayActiv helps consumers with short-term cash, available to be picked up from any ATM. Going to speak about technology can be better used in the card world. They are bringing financial data aggregation to the personal wealth management market.
William Mills
MAY 11, 2016
Portfolio outlooks, recommendation.Provide retail and advisory users the insight they need with Polly Portfolio. If you have a large retail investor base, and no resources to interact with them, then perhaps there some value? ^SR. Svyatoslav Ostrovsky (Head of Retail Digital Business). Retail for a piece.
FICO
JANUARY 19, 2018
A textbook example of this would be Amazon and eBay disrupting the retail sector. Through their own innovations and an overall advancement in technology, online retailers attracted customers away from legacy retailers with a wide variety of choices, low prices, and high convenience.
PYMNTS
MAY 17, 2017
One ball park and customer experience at a time. To make that experience one that entices fans to return and encourages them to spend more, MiLB turned to FIS, a global leader in financial technology. “In While high tech and baseball might not seem like a natural fit, FIS and the Minors are hoping to change that.
Expert insights. Personalized for you.
100 
Let's personalize your content