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7 Rules To Improve Total Experience Using the “Time-on-Task” Methodology

South State Correspondent

We don’t care if it is an ATM, a new branch design, a fraud database, a deposit account opening product, or a core system, time matters. Usually, speeding up technology comes down to intelligent design around a thoughtful process and using existing or third-party data to limit input time.

Policies 195
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Data Dive: FedEx Competes, BoA Automates And Hackers Hack … Everyone, Including Each Other

PYMNTS

When goods are sold, FedEx will manage packing and shipping the goods in customized and branded boxes. Boxes will be branded to the retailer, not FedEx). In an attempt to build banking and financial services products for literally everyone, Bank of America is experimenting with a fully automated branch design.

Data 122
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A New Human Connection

Independent Banker

Interactive video ATMs draw attention as an alternative retail delivery option. ATMs with video connections to bank staff in a centralized back office have been getting a lot of buzz within the industry. Tellers at PCSB Bank’s central office can perform most tasks that on-site branch tellers can, Johnson says.

ATM 70
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4 Gonzo Takeaways from BAI Retail Delivery ’15: Viva Las Vegas?

Gonzobanker

This was the clever multi-media marketing of clever multi-media marketing. Tripodi told bankers to look for the functional, emotional and societal benefits of our brands and to tell better stories to broaden appeal. Or, maybe it was the lack of some pretty big brands normally seen there.