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Chase Caps ATM Withdrawals For Non-Customers

PYMNTS

JPMC has capped ATM withdrawals at $1,000 per day for those who are not accountholders with the bank. The move comes following the bank’s initiative to allow ATMs to dispense an unlimited number of $100 bills, which, unsurprisingly, led to abuses and people pulling tens of thousands of dollars out at a time.

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Bank of America To Update Branches In Response To Customer Behavior

PYMNTS

The bank originally planned to redesign 1,500 centers, but the new plan will accelerate that. It will also upgrade 16,000 ATMs with new features like paying with phones and the ability to pay credit card bills. There’s also a plan to install 2,700 new ATMs. It said it was going to open branches in Boston, Washington, D.C.,

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). And what about when the initial attempts to resolve issues don’t deliver?

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The SMB Challenger Banks: Bank Novo

Fintech Labs Insights

SMB digital banks. The banking partner is Middlesex Savings Bank , a Natick, MA-based community bank with $5.7B in assets and 32 branches in the Boston suburbs. ATM fees reimbursed. Product features: Business checking. Debit card. Invoicing with embedded payment. Sub-account (called Reserve ).

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). And what about when the initial attempts to resolve issues don’t deliver?

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Frictionless Payments And Top Mobile Banking Innovation

PYMNTS

“So, we expect that to go down, either through a phone or through the ATM in the future, and again, at additional cost savings for us.”. In addition, Athanasia said that the bank has enhanced its mobile app with Zelle. And, even in the digital age, Erdoes said that customers might want to visit a physical branch for advice.

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Fintech Fundings: 32 Companies Raise $210 Million Second Week of July

Fintech Labs Insights

Digital banking technology. Digital renter’s insurance. HQ: Boston, Massachusetts. Tags: Consumer, merchants, ATM, cash-back, mobile. Source: Crunchbase. Alkami Technology. Latest round: $3.7 Total raised: $46.7 HQ: Plano, Texas. Source: Crunchbase. Latest round: $3.25 million Seed. Total raised: $3.25

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