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CRE loan distress: Spot the symptoms, diagnose, and treat problem loans

Abrigo

How to respond to CRE loan distress Use these tips for banks and credit unions to identify and handle commercial real estate loans that are showing signs of being problem CRE credits. Would you like other articles like this in your inbox? Is the above scenario another pandemic akin to our recent COVID experience?

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How to Unlock the Power of Hyper-Personalization

FICO

When asked about their ability to effectively use the data for things like targeting customers, supporting their brand and products, and developing new products, there was an obvious lean toward being “ineffective” versus “effective.” Banks need insights that help them meet customers where they are in life. Consider this.

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Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback

CB Insights

The rise and fall of chatbot hype: How the bubble burst. Commercial Banking: How JP Morgan’s chatbot saves the company 360,000 hours a year. Mental health: How CBT chatbots help patients reframe negative thoughts. Customer Service: Making complex websites easier to navigate. In 2016, chatbots were all the rage.