PYMNTS

JANUARY 19, 2017

For community banks, there’s power in numbers. According to the Independent Community Bankers of America (ICBA), a trade group that advocates on behalf of about 6,000 community banks of various sizes in the U.S., But community banks still face tough competition from larger financial institutions.

Data 100

Data Community Bank Community Digital Banking 100

Gonzobanker

MARCH 13, 2018

As many community banks focus on growing their commercial lending businesses, many are embarking on transformation initiatives to improve their capabilities and competitiveness. The Importance of the User Experience. Consumerizing the commercial customer experience—i.e., The Need for a Unified Data Strategy.

Lending 60

Lending Technology User Experience Data 60

Celent Banking

OCTOBER 20, 2016

Except for the smallest of community banks, branch channel transformation involves two, concurrent initiatives – the current network and the future network. Most banks appear to associate branch channel transformation with radical changes in the branch operating model. Here goes: 1. Two, Not One. Why’s that?

Branch Design 100

Branch Design Capital Training User Experience 100

Banking 2020

DECEMBER 11, 2015

As analytics professionals, we sometimes jump to the “solve” before visualizing and mapping out the analysis. Doing so will help you focus your analysis by tackling the hypothesis with the greatest impact first and shortening the overall time to solve. Others will require deeper analytics with end user data.

Data 40

Data Analytics Analysis User Experience 40

NCR

APRIL 28, 2017

Here are five key areas that banks need to prioritize. Digital is now a key channel for any bank, yet many FIs remain focused on cutting costs in this area rather than factors such as boosting user experience. Improve digital engagement. Make sales activities more proactive.

Customer Experience 91

Customer Experience Analytics Community User Experience 91

William Mills

MAY 11, 2016

Customers can store all of their online profiles in one secure location to improve user experience. Looking for banks or credit unions. This is an extension of business services, powered by a local community bank. A mobile wallet powered by a local bank, built on the Malauzai platform. It looks pretty slick.

Video 40

Video Mobile social media Analytics 40

CB Insights

MAY 15, 2019

Notable projects: Eye-tracking solution Eyevido was discovered by the Deutsche Bank Berlin Lab as a very early-stage startup. Working with the lab, the Eyevido team was able to conduct eye-tracking studies of Deutsche Bank’s retail banking websites to help improve the user experience for customers.

Innovation 78

Innovation blockchain Technology Groups 78