PYMNTS
FEBRUARY 21, 2017
Research from Boston Retail Partners (BRP) and Manhattan Associates shows that while 70 percent of surveyed North American retailers understand the importance of personalization and are putting it at the top of their objectives list in 2017, many don’t have any actual plans to put the wheels in motion for a few years out.
PYMNTS
FEBRUARY 15, 2020
Designers, models, fashionistas and social media luminaries descended on the city for a series of shows by the biggest names in design, aiming to let the world know what will be “in” this year, and what is “out.” In many ways, 2020’s version of New York Fashion Week was much like any other year.
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PYMNTS
MARCH 14, 2020
The phrase has since been uttered quite a few times, by many, many sports luminaries: Magic Johnson, Nancy Kerrigan, Michael Jordan, Kareem Abdul-Jabbar, the 2004 World Series Boston Red Sox. But, as a highly scientific study by PYMNTS reveals, this is not the case. Americans are brave people. Americans are brave people. Strong people.
PYMNTS
MARCH 17, 2017
And, as America found out what actually happens when the wrong name gets read on stage, PwC found out what happens when Twitter decides to rename your firm — as our CEO (and former PwC employee) Karen Webster told those assembled at the Innovation Project’s annual awards dinner last night. Gold: Bank of America Merrill Lynch.
PYMNTS
OCTOBER 20, 2017
Unhappy customers complain to family and friends, or even worse, take to social media and business review sites to air their complaints for the world to see. Aloft Hotel — Boston Seaport & Santa Clara, California. Last December, 10 rooms at the Aloft Hotel in Boston’s Seaport got smart.
Independent Banker
MARCH 15, 2015
But consumer visits to branches have been declining at a pace of 5 to 10 percent a year for all financial institutions alike, says Bob Meara, financial retail service analyst for the Celent, a Boston research and consulting firm. Bank of America has more than a dozen employees charged with handling social media monitoring and responses.
CB Insights
JULY 17, 2018
From matcha kelp noodles at the vegan fast casual By Chloe, to wild ferments at kombucha taproom Cultured South, the way we eat in America (and around the world) is changing. Vegan fast casual: By Chloe (NYC, Boston, LA, Providence, London). In Boston, Oleana founder Ana Sortun opened the lunch and takeout venue Sofra.
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