Gonzobanker

NOVEMBER 2, 2023

Financial institutions standing in 2030 will have completed a significant and gut-wrenching transformation of their leadership talent. Think about the quality of candidates that top tech companies, Wall Street investment banks and Big 4 management consulting firms recruit. And, quite frankly, they’re struggling.

Leadership 158

Leadership Industry Management Resources 158

Bobsguide

FEBRUARY 22, 2022

Through focused, innovative products, services, and a redefined operating model, BDB has been stimulating and driving entrepreneurial activity in the country. The bank was looking for a modern, digital banking solution that would help it transform customer engagement through the delivery of contextual experiences.

Innovation 78

Innovation Customer Experience Strategy Operations 78

PYMNTS

JANUARY 23, 2018

It’s a tale as old as technological innovation: Humans fear that robots will one day overtake their jobs. Nearly 60 percent said it will boost the customer experience, with 72 percent expecting “humanoid robots” to be widely used by 2037. The Gig Economy Impact.

Survey 125

Survey Trends Tools Examples 125

FICO

FEBRUARY 17, 2023

Innovation Born of Necessity Recently, my digital wallet visions were tested by my rusty golf skills. What would have been a wasted trip turned into a learning experience about how transformation enabled me to hit golf balls, and turn my biggest problem into driving without a license.

South Carolina 52

South Carolina Fraud Management Payments 52

Gonzobanker

DECEMBER 20, 2019

billion of assets under management. Hats off the Schools Financial’s board and management for acknowledging that even multi-billion dollar credit unions can drive value via merging with someone bigger. Its Baldrige-winning tenacity on customer experience is legendary and consistent. It is an innovator with tech (e.g.,

Idaho 148

Idaho Conference Data Marketing 148

FICO

MAY 3, 2023

Jonathan Williams from the UK Payment Systems Regulator will be giving an overview of the UK's experience, how it is tackling financial crime and achieving true innovation, and what emerging and potential markets can take away from the UK’s experience. Fortunately managing APP fraud is an area of expertise for FICO.

Fraud 52

Fraud Strategy Analytics South Carolina 52

PYMNTS

OCTOBER 31, 2018

However, it’s a journey guided by a single idea, the same idea that has launched many innovative health startups. How do we build a better customer experience — where we could shorten wait times, offer high technical capability and make sure people are working with great doctors?” Pulling In Both Sides Of The Platform.

Customer Experience 188

Customer Experience Retail Management Training 188