Remove 2021 Remove Customer Experience Remove Fraud Remove Regional
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European Card Fraud in 2021: Winners, Losers and Scams

FICO

European Card Fraud in 2021: Winners, Losers and Scams. The United Kingdom and the Nordic region continue to lead Europe in terms of digital transformation and fraud loss reduction - but non-card scams are rising fast. Senior Consultant, Fraud and Financial Crime. Source: FICO European Fraud Map .

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2021 GonzoBanker Awards

Gonzobanker

Gonzo readers, 2021 was just plain schizophrenic. It accelerated the customer move to digital and the employees’ move to some kind of work-at-home arrangement, at least in part. 2021 fintech investments, merger activities, and overall focus were off the charts. From nowhere, sizable regional players are being created.

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European Fraud Predictions 2021: 5 Top Trends – with a Twist

FICO

Predicting the future is an annual pursuit at FICO, and this year my 2021 fraud predictions for the European region reflect how some of the broad trends that shaped 2020 will mutate into specific fraud challenges in the coming year. Prediction 1: Scams Will Become the Leading Fraud Type — and Not Just in the UK.

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Open Banking, Synthetic ID Fraud, Supplemental Jobless Benefits Top This Week’s News

PYMNTS

We have deep dives into opening banking, synthetic ID fraud and supplemental jobless benefits. . Nike unveiled multiple changes to its top leadership Wednesday (July 22) as it seeks to accelerate its digital business as well as streamline customer experiences with a Consumer Direct Acceleration (CDA) roadmap.

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FICO Survey: US Consumers’ Payment Methods Linked to Fraud

FICO

Banks must be prepared to help stop scams, including making customers more aware of the danger, all while continuing to ensure an exemplary customer experience. FICO published our 2021 Digital Consumer Banking and Fraud Survey today that emphasizes consumer perspectives on customer experience and fraud prevention management.

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FICO Survey: US Consumers’ Payment Verification Methods Linked to Fraud

FICO

Banks must be prepared to help stop scams, including making customers more aware of the danger, all while continuing to ensure an exemplary customer experience. FICO published our 2021 Digital Consumer Banking and Fraud Survey today that emphasizes consumer perspectives on customer experience and fraud prevention management.

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Proactive Customer Communication for Fraud Prevention

FICO

I’ve been writing recently about the results of our recent global consumer fraud survey. But like most things, it’s not as simple as it sounds, as large customer groups are likely to switch banks if they are dissatisfied with their response to a fraud management incident (more on that in a moment). a biometric).

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