Perficient

DECEMBER 10, 2020

COVID-19 vaccines appear to be close to helping resolve the 2020 Coronavirus Pandemic. In the Pega 2020 Global Customer Experience Study , Pega identified several key data points to which we should pay attention. ” If the answer is not good, then look at leadership as the first step. Expectations vs Reality.

Customer Experience 340

Customer Experience Leadership Study Groups 340

PYMNTS

OCTOBER 11, 2019

with more promised by the end of this year and throughout 2020. We believe that together with current management, ModCloth has the ability to become a stronger player in the premium fashion market, nationally as well as internationally,” Go Global Retail Managing Director Jeff Streader said in a press release. operations.

Leadership 100

Leadership Apple Branding Retail 100

Perficient

FEBRUARY 25, 2021

To avoid a fall, first take stock of your firm’s customer experience and digital maturity. This includes knowing how your peers and senior leadership perceive said maturity. When management disagree on CX goals, priorities or projected impact, delivery teams are left holding the bag. Perficient: Digital Strategy Experts.

Meeting 309

Meeting Customer Experience Branding Leadership 309

Perficient

OCTOBER 29, 2020

Quibi launched in April 2020, just as the pandemic was upending public life. It’s unfair to fault Quibi’s leadership for failing to anticipate a global pandemic. Explore our Digital Strategy practice to learn how we help clients understand users to create the next generation of digital businesses, products and services.

US 294

US social media User Experience Digital Strategies 294

Cisco

MAY 5, 2021

Earlier this year Cisco completed its acquisition of imimobile, adding an enterprise-grade, digital-first client interaction management platform to Cisco’s industry-leading collaboration and contact center solution portfolio. Automation is one of the essential parts of any digital strategy.

Customer Experience 129

Customer Experience Branding Tools Strategy 129