2020 Boston Community Operations 
PYMNTS
MAY 22, 2020
Boston’s Petit Robert Bistro , one of the city’s fanciest French restaurants, started 2020 with expectations that were anything but small. So far, it looks like the eatery will pull through — thanks to support it’s received from the local community to make a successful transition from fine eat-in dining to carryout and delivery.
Independent Banker
NOVEMBER 30, 2021
State Bank of Texas, led by president Sushil Patel (center), has a niche working with hospitality customers like Reena and Arun Patel, who own and operate a La Quinta hotel in Dallas. Hospitality demand: Now vs. 2020. The bank also helped hotel operators obtain Paycheck Protection Program (PPP) loans. Photo: R.J.
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Independent Banker
SEPTEMBER 30, 2021
But for most community banks, building a trustworthy brand isn’t a conscious effort. So first, we’ll look at how two community banks have become trusted pillars of the community through charity work and good old?fashioned billion-asset community bank. Build your community. It’s in their DNA.
Independent Banker
NOVEMBER 30, 2021
Experts say community banks can use education, biometrics and solid cybersecurity practices to fight this growing area of crime. Say a scammer calls a community bank customer and gains their trust by using information obtained from a major data breach. By Elizabeth Judd. Examples of remote authentication fraud. New account fraud.
PYMNTS
OCTOBER 19, 2020
More consumers mean more sales – and more sales means growth, expansion, jobs and prosperity for the business, its workforce and the local economy in which it operates. The owner of an upscale hair salon in Boston is an example of a business living this reality. Social proof can also work in reverse. Saving Main Street.
Abrigo
MAY 15, 2020
As expected, bad actors are surfacing, and financial crimes divisions of community financial institutions are struggling with the realization that loans rushed through may be fraudulent. This is welcomed news for community financial institutions. The Fed has recently announced the first arrests in connection with PPP fraud.
PYMNTS
OCTOBER 12, 2020
As of fall 2020, a third of consumers report that they are very or extremely likely to select a merchant based on the availability of suitable digital, touchless offerings. Many of the Main Street businesses, which were once options for consumers, have closed or operate with limited hours and inventory,” Webster noted. It takes guts.
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