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The community bank’s complete guide to building trust

Independent Banker

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. But for most community banks, building a trustworthy brand isn’t a conscious effort. But for most community banks, building a trustworthy brand isn’t a conscious effort.

Community 139
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Self-Advocacy Tips for Promoting Your Work

Perficient

BuiltIn Boston , an online tech community, recently interviewed Hiral Shah , a lead technical consultant at Perficient, to discuss the importance for women to self-advocate and the benefits she has realized as a result. See open jobs or join our community for career tips, job openings, company updates, and more!

Boston 452
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Strategies for fighting remote authentication fraud

Independent Banker

As more customers moved online, fraudsters took advantage of new and increasingly inventive opportunities to commit remote authentication fraud. Experts say community banks can use education, biometrics and solid cybersecurity practices to fight this growing area of crime. Online U.S. By Elizabeth Judd. New account fraud.

Fraud 160
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Coronavirus Refunds: MLB Might Give Your Money Back, But USC Won’t

PYMNTS

Major League Baseball (MLB) is giving teams the “go” sign to give fans refunds for 2020 games, given that the coronavirus outbreak seems likely to cancel many of the contests. The coronavirus pandemic is upsetting normal life the world over, and plenty of consumers want refunds on things they paid for but aren’t able to use.

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Amazon Sidewalk Eyes IoT Beyond The Connected Home

PYMNTS

Amazon announced plans for Sidewalk last year, and the company said in this week’s update that it is now set to launch the initiative at some point in 2020. The movement toward stitching smart homes together to form “smart neighborhoods” hints at connectivity that extends beyond individual consumers to entire communities.

Boston 210
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Saving Main Street From Its Downward Pandemic Spiral

PYMNTS

It’s why recommendations are consistently ranked by consumers as one of the most important features a merchant can offer an online shopper, why merchants gladly oblige and why brands strive to make products that are consistently ranked high by consumers. Saving Main Street. Even more of them are closing.

Maine 199
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Can SMBs Avoid Being Left Behind In The Great Digital Shift?

PYMNTS

The digital transformation of the commerce ecosystem, which had been underway long before COVID-19 reared its ugly head, flipped into overdrive overnight, as consumers were forced to change their habits and shift almost everything they once did in real life to an online substitute. The Power of Persistence. It takes guts.

Retail 220