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Are you a bull or a bear, and how will it impact your planning for 2020 and beyond?

Gonzobanker

Regardless of their viewpoints on capital recovery, now is the time for banking leaders to reevaluate their planning strategies. In a recent Fortune survey, 55% of corporate executives said they expect to return to 2019 capital spending levels sometime in 2021. What businesses need capital in the interim? Capital will be king!

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Shedding Some Light on the Concept of Dark Social

William Mills

Madrigal in her 2012 article, “Dark Social: We Have the Whole History of the Web Wrong” for The Atlantic, the term “dark social” points to the sharing of content through social media platforms from outside sources that are not trackable by analytics platforms. Why is Some Social Dark?

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It’s Getting Real On The Retail Revolution Frontline

PYMNTS

So that’s a really big, important part of us preparing our customers for the new realities.”. To discuss the revolutions that have driven payments from simple transactions to full-service customer experiences, PYMNTS spoke with Dasilva about the challenges that retailers have faced – and continue to deal with – as their businesses evolve.

Retail 100
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24 Industries & Technologies That Will Shape The Post-Virus World

CB Insights

Customer service: Customer experience goes virtual with conversational AI. Tech giants aren’t the only companies that have spotted the opportunity in remote diagnostics — some biotech companies have moved quickly to demonstrate value and capitalize on the eased regulations as well. Online grocery. 3D printing.

Industry 101
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We analyzed 7 of the fastest-growing personal finance apps of all time to figure out the secrets to their success — here’s what we learned

CB Insights

A host of startups have emerged to capitalize on this trend. Acorns’ rock-bottom customer acquisition costs as driven by non-viral referral. The key to Level Money’s user experience is that it gets people to offer actionable information about their personal finances their first time using the product.

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We Analyzed 9 Of The Biggest Direct-to-Consumer Success Stories To Figure Out The Secrets to Their Growth — Here’s What We Learned

CB Insights

We identified four larger areas where these companies set themselves apart — in design, how they launch, the customer experience they build, and how they market themselves — and found that they had stories to tell in all of these categories. Build a better customer experience: How to build an end-to-end brand.

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