Remove 2009 Remove Customer Experience Remove Millennials Remove Operations
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Pandemic Car Buys, Rising Interest Rates, and High Gas Prices: A World of Hurt for Lenders

Perficient

In 2021, subprime delinquency rates hit the highest mark since 2009. Delinquency rates are rising to levels not seen since the Great Recession, especially among Millennials and Gen Z. We believe now is the perfect time for auto lenders to address their debt collection operations. Many consumers cannot afford these loans.

Strategy 294
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Look Who’s Making AI Intelligent Again

Fintech Labs Insights

As Daniel Latimore, senior vice president of Celent’s banking practice, said in an interview with CNBC , “Though many banks have bots with some level of artificial intelligence, the customer experience has not always been great. Second, it establishes the financial services company’s footing on the millennial map.

America 12
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The 2019 GonzoBanker Awards

Gonzobanker

The company’s market capitalization, which after declining to less than $600 million in the 2009 recession, has now grown to almost $3 billion. Its Baldrige-winning tenacity on customer experience is legendary and consistent. The workplace a millennial will most confuse with Silicon Valley – Live Oak Bank in North Carolina.

Idaho 148
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How The Rise Of Private Labels Is Transforming The CPG Industry

CB Insights

Its acquisitions of smaller grocers like Roundy’s (2015) and Harris Teeter (2014) have bolstered Kroger’s supply chain further by integrating their warehouses and distribution centers into the company’s larger operations. This data underpins other improvements to Kroger’s operations. Unilever acquires Dollar Shave Club.

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We analyzed 7 of the fastest-growing personal finance apps of all time to figure out the secrets to their success — here’s what we learned

CB Insights

Ninety-two million millennials will soon be in what Goldman Sachs calls their “prime spending years.” Bankrate found 83% of millennials don’t think they’ll ever retire: they simply “don’t think they’ll have the money” to do so.). How Level Money designed itself specifically for a mobile-first experience.

Tools 78
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AI Will Put 10 Million Jobs At High Risk — More Than Were Eliminated By The Great Recession

CB Insights

Early-stage food-preparation startups using robotics and AI are proliferating, and operating in both B2B and B2C models. It has applied for 480 patents since 2009. Robot-run warehouses are already in operation. At risk is an estimated $36T that is projected to be passed from the Baby Boomers to millennials by 2061.