Perficient

AUGUST 14, 2020

Salesforce’s Customer Relationship Management (CRM) provides services on Sales Cloud, Marketing Cloud, Commerce Cloud, Service Cloud, Community Cloud (including Chatter) and, Analytics Cloud. In 2017, Salesforce announced myTrailhead as an online training platform that can be easily customised for the specific needs of its customers.

Training 553

Training Software Maine Technology 553

PYMNTS

AUGUST 8, 2020

Consumers have come to expect personalization in their shopping experiences, whether using online marketplaces such as Amazon and Etsy or mobile apps such as Gilt or Poshmark. Product recommendations, informed by purchase histories and preferred pay- ment methods, are becoming a standard aspect of digital checkout experiences.

User Experience 187

User Experience Payments New York City Tools 187

PYMNTS

AUGUST 14, 2020

Pollinate’s technology serves as a data and digital experience layer based on the cloud that can exist on top of the current infrastructure of a bank. Settlement information, sales data and proprietary technology like accounting connections and digital loyalty offerings are included in the portal.

America 274

America Technology Data Operations 274

PYMNTS

AUGUST 13, 2020

Kroger’s latest maneuver is the introduction of an online marketplace coming this fall, complementing a series of digital upgrades the chain first outlined in 2018. These are people who have experience buying from third parties, and have no anxiety about eCommerce.”. Online Grocery as a Moneymaker.

Online 196

Online Customer Experience Report Technology 196

PYMNTS

AUGUST 11, 2020

11), Amex launched Score Goals , an online platform that augments and expands the card company’s established credit score tool, MyCredit Guide. Amex and its new Score Goals product builds upon its existing MyCredit Guide Platform, which updates customers weekly on the credit scores using a VantageScore® credit score by TransUnion.

Tools 320

Tools Management Resources Cards 320

PYMNTS

AUGUST 11, 2020

Apple has added a new one-click payment option to its online store for users of the Apple Card , according to a 9to5Mac report. Those using the card can now check out by just clicking the option for the Apple Card when buying something through the Apple online store. That means users can use ApplePay to check out more easily.

Apple 202

Apple Cards Online Report 202

PYMNTS

AUGUST 12, 2020

In this week’s roundup of open banking initiatives and bank-FinTech tie-ups, PYMNTS finds a renewed push to strengthen SMB banking experiences including financing, account management and more. Recent improvements in the customer experience have made open banking more attractive for Funding Circle, added Jacobs.

North Carolina 193

North Carolina Fintech Technology Community 193

PYMNTS

AUGUST 11, 2020

The real action, however, is in concepts that disrupt the dealership model and the punchline-worthy bad customer experiences long associated with it. Many people who previously would not have considered buying a car online are giving it a second thought. That’s a really difficult way to experience a car.

Online 157

Online Michigan Trends Marketing 157

Perficient

AUGUST 8, 2020

In the picture below you’ll see we have our Praise App and we’re changing the app-specific settings by adding a custom badge so we can more closely align these settings to our organization’s needs. Custom App Submission & Approval. Publish Custom Apps. Image provided by Microsoft.

Management 332

Management Policies Video Meeting 332

PYMNTS

AUGUST 13, 2020

To provide further same-day and next-day services to its customers, Lowe’s Companies, Inc. said in an announcement that it intends to open four online shopping fulfillment centers, seven bulk distribution hubs and 50 cross dock delivery terminals over the year and a half to come. home improvement business increased 12.3

Online 142

Online Nashville Tennessee Retail 142

PYMNTS

AUGUST 11, 2020

Sephora, Journeys and rue21 are among the first Klarna merchants to offer Google Pay in addition to Apple Pay, providing flexibility, security and contactless payments to customers. “We’re at Klarna, in a statement. In May, Klarna again earned the No. Klarna was followed by FuturePay at No. With a valuation of $5.5 million U.S.

Google 152

Google US Samsung Apple 152

PYMNTS

AUGUST 12, 2020

one of the largest online business lenders. DraftKings: Why Sportsbook Is The Ticket To The Everywhere Fan Experience. Instacart-Walmart Delivery Pact Heats Up Online Grocery Wars. It’s the latest battle in the war between Amazon and Walmart for customers’ share of stomach (and spend). American Express Co.

Payments 130

Payments Tools Online Software 130

PYMNTS

AUGUST 13, 2020

For those that are struggling, the current market climate has heightened the demand for agile systems that support the employee experience and offer the flexibility to adapt to new needs and demands. More than ever before, brands must evaluate their revenue model, customer journey and all-important employee engagement strategy and approach.”

Capital 277

Capital Retail Strategy Management 277

PYMNTS

AUGUST 14, 2020

It could put the Bentonville crew within striking distance of pretty much the whole country for grocery delivery – and could add some needed user-friendly technology to Walmart’s online grocery efforts. In turn, Instacart will benefit from the large volume of orders that Walmart customers are likely to send through,” says Seeking Alpha. “As

New York City 214

New York City Metro Seattle Retail 214

PYMNTS

AUGUST 10, 2020

PYMNTS FI’s Guide to Modernizing Digital Payments done in collaboration with Red Hat , examines developments in modernization as an imperative for business in a world full of “digital shifters” who have moved their spending in-app and online. Digital Services That Customers Crave’.

Payments 142

Payments America Study Course 142

PYMNTS

AUGUST 10, 2020

“They are comfortable and trusting of electronic payment processors such as Venmo and PayPal and expect their investment experience to be 100 percent electronic from start to finish. A lot of our customers still [make purchases] with cash, where that is a historical preference,” Stinchcombe said. “I

Millennials 181

Millennials Industry Payments US 181

PYMNTS

AUGUST 14, 2020

The firm has also spent years expanding Marcus , its online banking service that began offering savings accounts and personal loans in 2016. Waze is committed to continuing to help businesses leverage innovative technology to adapt, evolve and engage with customers,” Andrew Kandel , Waze U.S. country manager, said in a statement.

Cards 245

Cards Apple Google Technology 245

Perficient

AUGUST 13, 2020

The most important takeaway businesses are learning is that the ability to adapt during unprecedented times is key, and many businesses without an OM system are experiencing challenges such as loss of revenue, negative customer experience, loss of customers to the competition, and margin erosion due to COVID-19.

Management 309

Management System Customer Experience Technology 309

Fintech Labs Insights

AUGUST 14, 2020

The NYC-based startup, founded just 15 months ago, is offering to cover financial fraud of new customers on both the deposit and credit side. It’s an online account opening specialist with an eye-popping product benefit. Enter INSTNT. And surprisingly, INSTNT isn’t even an insurance company.

Washington 15

Washington Fraud Ohio Resources 15

Fintech Labs Insights

AUGUST 14, 2020

The NYC-based startup, founded just 15 months ago, is offering to cover financial fraud of new customers on both the deposit and credit side. It’s an online account opening specialist with an eye-popping product benefit. Enter INSTNT. And surprisingly, INSTNT isn’t even an insurance company.

Fintech 15

Fintech Washington Fraud Ohio 15

MyBankTracker

AUGUST 11, 2020

” You can apply online or in-person at the retailer’s store. Call Acima’s customer service department and the company will pick up the merchandise. If you prefer the flexibility and convenience of using a credit account anywhere, you might have a better experience with a secured credit card.

Retail 52

Retail Cards Wisconsin Security 52