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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? Features such as end-to-end online account opening and simple, secure ID verification tell customers “we see you, and we value your time.”

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Venmo, Girl Scouts And Bitcoin: The Week In Unexpected Upsides

PYMNTS

The magic that makes it happen is the social media part of the Venmo platform, which allows users to list a live feed of their transactions in an easily digestible, scrollable, emoji-filled form. But lest anyone get too excited at their newfound security, there are two things to keep in mind.

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? Features such as end-to-end online account opening and simple, secure ID verification tell customers “we see you, and we value your time.”

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2020 GonzoBanker Awards

Gonzobanker

Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. Chris’ public posts including his playbook for dealing with COVID-19 were gobbled up on social media. Remember that? Then, in 90 days, COVID-19 turned everything on its head.

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55 US Companies That Became Unicorns In 2018

CB Insights

Company Description: Samumed is a San Diego biotech company that develops tissue regeneration therapies. Company Description: The San Francisco company develops internet-connected sensor systems that enable clients to leverage physical data in decision-making. Valuation: $12B. Total Funding: $438M. SmileDirectClub.

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The 2015 GonzoBanker Awards

Gonzobanker

No one has been more successful at using social media to generate awareness and a positive image for their bank than Jill (@JillCastilla, @CitizensEdmond). Jill’s use of Twitter is a model for any bank CEO looking to engage on social media. Bank project management offices. Freudian Slip Award.

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Finovate Alums Populate RegTech Top 100 Power List

Fintech Labs Insights

To measure “power”, Planet Compliance used an algorithm that measured a company’s activity in the media, as well as online and in social media including Facebook, LinkedIn, Twitter, and Wikipedia. Headquartered in San Diego, California. Raised $106 million in funding. (18) Founded in 2007.