Management Retail San Diego social media 
Cisco
MAY 29, 2019
In retail banking, it’s clear customer experience matters, and the stakes have never been higher. But what exactly are those opportunities, and how can retail banks deliver when it matters most? Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).
Gonzobanker
JANUARY 4, 2016
We see the types of content being shared through social media. Chief retail officers explored new strategies for acquiring small business relationships to effectively grow core deposits. GonzoBanker Bank Chief Retail Officer Roundtable San Diego May 22-24. GonzoBanker Bank CEO Roundtable San Diego June 5-7.
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Cisco
MAY 29, 2019
In retail banking, it’s clear customer experience matters, and the stakes have never been higher. But what exactly are those opportunities, and how can retail banks deliver when it matters most? Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).
PYMNTS
FEBRUARY 23, 2019
The magic that makes it happen is the social media part of the Venmo platform, which allows users to list a live feed of their transactions in an easily digestible, scrollable, emoji-filled form. One anonymous San Diego scout sold more than 300 boxes of Girl Scout cookies in less than six hours.
Gonzobanker
DECEMBER 22, 2020
Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. Chris’ public posts including his playbook for dealing with COVID-19 were gobbled up on social media. Remember that? Then, in 90 days, COVID-19 turned everything on its head.
PYMNTS
OCTOBER 16, 2019
They stayed at a nice Airbnb apartment in San Diego in a luxury high-rise with four people staying in a four-bedroom, two-bath condo. The company sells the boxes to hosts, apartment property managers and owners who can gift them to guests upon arrival. On the individual side, it taps into digital marketing and social media.
Gonzobanker
DECEMBER 22, 2015
No one has been more successful at using social media to generate awareness and a positive image for their bank than Jill (@JillCastilla, @CitizensEdmond). Jill’s use of Twitter is a model for any bank CEO looking to engage on social media. Bank project management offices. Freudian Slip Award.
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