FICO

AUGUST 3, 2022

Fraud Ideas from FICO World 2022 – and Excitement for 2023! FICO World 2022 was an excellent event with a stellar fraud protection and compliance track - here's some of what we learned. It’s summer, and for most of San Diego, this year that means visiting “Top Gun” film locations or heading to one of our city’s amazing beaches.

Fraud 52

Fraud Analytics Trends Innovation 52

FICO

MAY 19, 2022

We caught up with FICO’s “big man on campus” after his recent college tour, at which he lectured and/or met with students at the Massachusetts Institute of Technology (MIT) Sloan School of Business, the University of California San Diego Jacobs School of Engineering and Duke University’s Statistics Department. FICO: How about UCSD?

San Diego 52

San Diego Analytics Tools Data 52

PYMNTS

JUNE 27, 2017

JB: We’re based in San Diego, a city that not only has a vibrant and fast-paced software and technology community, but also so many great outdoor activities and attractions. The increased focus is a good thing — AML laws and Know Your Customer (KYC) requirements can help reduce crime, prevent terrorism and mitigate the risk of fraud.

Innovation 145

Innovation System Mobile Trends 145

Cisco

MAY 29, 2019

Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels). Customers will inevitably face data breaches, identity theft, and fraud. Telephone is the most frequent servicing channel customers use to resolve problems. Financial Services at Cisco Live 2019.

Customer Experience 72

Customer Experience Retail San Diego Study 72

Cisco

MAY 29, 2019

Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels). Customers will inevitably face data breaches, identity theft, and fraud. Telephone is the most frequent servicing channel customers use to resolve problems. Financial Services at Cisco Live 2019.

Customer Experience 48

Customer Experience Retail San Diego Study 48

Gonzobanker

DECEMBER 22, 2015

No one has been more successful at using social media to generate awareness and a positive image for their bank than Jill (@JillCastilla, @CitizensEdmond). Jill’s use of Twitter is a model for any bank CEO looking to engage on social media. Jill Castilla, CEO of Citizens Bank of Edmond, Okla. Freudian Slip Award.

Community Bank 60

Community Bank Apple Community Technology 60