Remove Fraud Remove Marketing Remove Online Remove San Diego
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Analytics Co RELX Buys Anti-Fraud Startup Emailage For $480M

PYMNTS

RELX will acquire Arizona-based Emailage for $480 million in the former’s push to establish a footprint in the fraud prevention market, according to Financial Times (FT). Last month, the company spent $375 million to buy San Diego-based ID Analytics.

Analytics 136
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Consumers Duped By ‘Risk-Free Trials’ To Get $8.7M In Refunds From FTC

PYMNTS

million in refunds to 187,425 customers who were reportedly signed up for non-consensual payment plans with San Diego’s Triangle Media Corporation, according to a press release. In related news, the FTC has released state data for complaints related to the pandemic, finding that the vast majority involved attempts at fraud.

San Diego 148
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After The Disruption: Alt-Banking Goes Straight, Chases Bad Guys

PYMNTS

But with 62 percent of Americans doing most of their banking online – and 69 percent saying they’ll use banking apps routinely going forward – digital banking is quickly becoming passé to consumers. market offer a glimpse of what the post-disruption era looks like for FinTechs and alternative banks. Not as cool. Easy Come, Easy Go.

San Diego 131
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Real-Time Payments Begin To Turn Heads In Commercial Payments

PYMNTS

The finding suggests a shift in the market, with corporates unsure or unconvinced of how faster payments capabilities might affect their operations. The survey, conducted at the 2018 NACHA PAYMENTS Conference held in San Diego earlier this year, asked 390 industry professionals about their expectations from the payments industry.

Payments 101
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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

To satisfy customers in an increasingly competitive market, banks must identify and optimize on critical opportunities to connect with customers in more personalized, meaningful ways, both in branch and remotely. Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

To satisfy customers in an increasingly competitive market, banks must identify and optimize on critical opportunities to connect with customers in more personalized, meaningful ways, both in branch and remotely. Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).

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The Fraud Consortium: 9,000 Heads Are Better than 1

FICO

There has been a lot of noise in the fraud marketplace from new market entrants touting the power of machine learning (ML), artificial intelligence (AI) and “new data sources” to fight fraud. My post today is about the underlying data we use to build models using machine learning analytics, the FICO Falcon Fraud Consortium.

Fraud 56