South State Correspondent

JANUARY 23, 2023

How Bankers Will Use This Amazing Tool Bankers can use ChatGPT in various ways to improve their productivity, operations, and customer experience. How should I pitch treasury management services? What are common UX issues for bank web pages? For example: Act like a Controller at a municipality.

Tools 370

Tools Examples Analysis Data 370

PYMNTS

OCTOBER 30, 2018

But even a relatively high level of security does not mean a total level of security — or that everyone involved in the development of mobile banking apps are on the same page when it comes to authentication and fraud prevention. Good UX vs. Security. Trust Advantage. They don’t necessarily have a [deep] security background.

Mobile 184

Mobile UX Security Fintech 184

FICO

JANUARY 11, 2022

You need to establish a learning culture where you can rethink the way your organization operates. In fact, thoughtfully designed points of friction can be extremely valuable for managing risk and making customers feel safe. Small UX improvements (like real-time address lookup) can have a big impact on customer experience.

Digital Banking 98

Digital Banking Customer Experience eBook UX 98

Gonzobanker

DECEMBER 20, 2019

billion of assets under management. Hats off the Schools Financial’s board and management for acknowledging that even multi-billion dollar credit unions can drive value via merging with someone bigger. We salute CEO Frank Weidner, CIO David Mason and Strategic Insights Manager Mike Lindberg for taking this big strategic step.

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

DECEMBER 19, 2022

In December, the founder and CEO of Crypto Exchange company FTX was arrested in the Bahamas (yah, don’t ask) and charged with fraud and conspiracy. There’s nothing more Gonzo than a CEO who simply bleeds the soul of front-line relationship managers, and Brager could write a bestselling book on this topic. Goes to CSI.

Community 216

Community Fintech Industry Innovation 216

Banking 2020

AUGUST 27, 2015

One new approach that banks are exploring to mitigate this particular vector of fraud is the notion of using smartphones as a second factor of authentication since most people always have their phone with them. Of course ATMs are operated not as cost reduction tools, but as profit centers for banks and independent owners.

ATM 40

ATM User Experience Fraud UX 40

FICO

FEBRUARY 12, 2023

Here is an excerpt of his top ranking post: Credit limit management is regarded as a key driver to profitable portfolios. Overall exposure can also be managed by balancing income and exposure, with risk level typically used as a constraint. Make sure you understand where you are putting in friction and ensure that it’s deliberate.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52