Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. But what exactly are those opportunities, and how can retail banks deliver when it matters most? Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).

Customer Experience 72

Customer Experience Retail San Diego Study 72

PYMNTS

FEBRUARY 6, 2020

Magazine and newspaper subscriptions are popular services that have been around for decades, making them a favorite for bad actors as well. New York officials, however, recently delivered good news to victims of a magazine scam that Orbital Publishing Group oversaw. Deep Dive: How Subscription Success Helps Drive Sharing Economy.

New York 130

New York Oregon social media Trends 130

FICO

SEPTEMBER 30, 2022

Douglas Blakey, editor, Retail Banker International. Douglas Blakey is group editor banking and payments at GlobalData and has edited Retail Banker International and Electronic Payments International since 2010. Burcu currently leads credit analytics and retail credits at Akbank, one of the largest retail banks in Turkey.

Meeting 52

Meeting Analytics Management Strategy 52

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. But what exactly are those opportunities, and how can retail banks deliver when it matters most? Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).

Customer Experience 48

Customer Experience Retail San Diego Study 48

CB Insights

MARCH 6, 2019

Companies across industries from food delivery to mobile payments disintegrate for all kinds of reasons, from technology errors and logistical challenges to overspending and outright fraud. With lower costs and a bigger market to sell to, a new crop of online pet supplies retailers eventually emerged. Table of Contents.

Report 78

Report San Francisco Capital New York 78

CB Insights

JUNE 6, 2019

Accusations of fraud and mismanagement, and criticisms of the government’s decision to invest in Solyndra, were rampant in the days following news of Solyndra’s impending bankruptcy proceedings — but the core mistake here involved ignorance of a key aspect of Solyndra’s business. Declared Bankruptcy: 2018. Founded: 2006.

Apple 78

Apple Branding Google Company 78