PYMNTS

AUGUST 22, 2018

22) that it has rolled out two enhanced consumer authentication solutions, step-up authentication and identity verification, to mitigate card fraud within call centers. In a press release , Fiserv said the two new solutions expand beyond knowledge-based consumer authentication that can be vulnerable to fraud. reached $5.1

Fraud 101

Fraud social media Knowledge Base Cards 101

PYMNTS

SEPTEMBER 5, 2019

Fraud protection has never been taken lightly by call centers, but the need for stricter authentication is reaching new levels in the face of automated bot attacks and near-daily account takeover (ATO) attempts. Fraud is an ever-evolving space, [so] it’s important, with multifactor authentication, to look at it holistically,” she said.

social media 116

social media Fraud Tools Knowledge Base 116

PYMNTS

APRIL 22, 2020

New account fraud is a significant problem for FIs, with 48 percent of values generated from fraud attempts coming from accounts that have only been open for one day, according to a recent report. FIs have been interested in biometrics ever since fingerprint-based login became a common functionality on smartphones and other devices.

Security 133

Security Data Fraud Tools 133

PYMNTS

JULY 10, 2019

Despite the pervasiveness of digital identity in everyday life, concerns surrounding digital ID security continue to make headlines, with billions of dollars lost to fraud. Developments From Around the Digital Identity World. Apple announced its own digital ID program, Sign In with Apple, at its recent Worldwide Developers Conference.

Apple 158

Apple social media Knowledge Base Mobile 158

PYMNTS

NOVEMBER 15, 2017

According to Barnhardt, social media may hold value for applications in which machine learning and artificial intelligence (AI) hold sway. For firms such as GIACT — firms seeking to help other companies reduce payment fraud — other tells can come from the ways people relate to technology.

social media 100

social media Fraud Knowledge Base Data 100

PYMNTS

SEPTEMBER 4, 2019

Whether bank or business, call centers need to make sure they’re providing an innovative, robust experience for the customer online, over the phone, through mobile apps and on social media. The advancement of fraud also means call centers are leaving m ore traditional authentication methods behind. contact centers for TD Bank.

Security 152

Security social media Tools Knowledge Base 152

William Mills

MAY 11, 2016

Demo: Sezzle app with knowledge based authentication to link bank accounts. Adds in Social security. Then confirm identity with knowledge based authentication. The account has a tie into social media and sharing. This is the integration of mobile social media with trading.

Video 40

Video Mobile social media Analytics 40