PYMNTS

SEPTEMBER 5, 2019

Fraud protection has never been taken lightly by call centers, but the need for stricter authentication is reaching new levels in the face of automated bot attacks and near-daily account takeover (ATO) attempts. Many customers still like the convenience of KBA tools, however, which is why Lindsay Sacknoff, head of U.S.

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PYMNTS

APRIL 22, 2020

Banks must enable fast and seamless onboarding experiences, but these processes should also be secure. New account fraud is a significant problem for FIs, with 48 percent of values generated from fraud attempts coming from accounts that have only been open for one day, according to a recent report. Biometrics and Onboarding.

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William Mills

MAY 11, 2016

To get the customer, they offer a rewards program which is 1% rewards. Demo: Sezzle app with knowledge based authentication to link bank accounts. Adds in Social security. Then confirm identity with knowledge based authentication. The account has a tie into social media and sharing.

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