PYMNTS

SEPTEMBER 5, 2019

Fraud protection has never been taken lightly by call centers, but the need for stricter authentication is reaching new levels in the face of automated bot attacks and near-daily account takeover (ATO) attempts. Fraud is an ever-evolving space, [so] it’s important, with multifactor authentication, to look at it holistically,” she said.

social media 116

social media Fraud Tools Knowledge Base 116

PYMNTS

APRIL 22, 2020

New account fraud is a significant problem for FIs, with 48 percent of values generated from fraud attempts coming from accounts that have only been open for one day, according to a recent report. FIs have been interested in biometrics ever since fingerprint-based login became a common functionality on smartphones and other devices.

Security 133

Security Data Fraud Tools 133

William Mills

MAY 11, 2016

Demo: Sezzle app with knowledge based authentication to link bank accounts. Katerina Frolovicheva (MD, Technologies Innovations). This is a leading bank in Russia, with a track record of fintech innovation. David Carr (Innovation Manager). Adds in Social security. Plus the 1% rewards. ^KT.

Video 40

Video Mobile social media Analytics 40

PYMNTS

SEPTEMBER 4, 2019

Whether bank or business, call centers need to make sure they’re providing an innovative, robust experience for the customer online, over the phone, through mobile apps and on social media. To learn more about how TD Bank is innovating its call center experience, visit the Tracker’s Feature Story.

Security 152

Security social media Tools Knowledge Base 152

PYMNTS

APRIL 11, 2017

In an age where credentials are lifted and bartered and sold like the currencies hackers target themselves, the concept of anti-fraud efforts revolves around a simple idea: to make sure that the person being done business with is who they say they are in the first place.

Data 101

Data social media Fraud Online 101