Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).

Customer Experience 72

Customer Experience Retail San Diego Study 72

PYMNTS

JUNE 27, 2017

JB: We’re based in San Diego, a city that not only has a vibrant and fast-paced software and technology community, but also so many great outdoor activities and attractions. PYMNTS: What do you wish you had more time to do? If I had more time, I would go sailing more often.

Innovation 145

Innovation System Mobile Trends 145

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? Customer satisfaction scores also decline in online assisted customer service (online chat, email or social media channels).

Customer Experience 48

Customer Experience Retail San Diego Study 48

Gonzobanker

DECEMBER 22, 2020

Chris’ public posts including his playbook for dealing with COVID-19 were gobbled up on social media. The Gonzo In Remembrance Award Goes to the vibrant and unforgettable Irene Oberbauer , retired CEO of San Diego County Credit Union. Kudos to blazing new trails that many institutions are taking on in 2020.

Idaho 183

Idaho Community Industry Strategy 183

Fintech Labs Insights

MARCH 28, 2017

To measure “power”, Planet Compliance used an algorithm that measured a company’s activity in the media, as well as online and in social media including Facebook, LinkedIn, Twitter, and Wikipedia. Headquartered in San Diego, California. Raised $11.6 million in funding. (34) Founded in 2014.

San Jose 12

San Jose San Diego North Carolina California 12

Gonzobanker

DECEMBER 22, 2015

No one has been more successful at using social media to generate awareness and a positive image for their bank than Jill (@JillCastilla, @CitizensEdmond). Jill’s use of Twitter is a model for any bank CEO looking to engage on social media. Jill Castilla, CEO of Citizens Bank of Edmond, Okla. Freudian Slip Award.

Community Bank 60

Community Bank Apple Community Technology 60