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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? Features such as end-to-end online account opening and simple, secure ID verification tell customers “we see you, and we value your time.”

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The Best Opportunities for Retail Banks to Improve Customer Experience

Cisco

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? Features such as end-to-end online account opening and simple, secure ID verification tell customers “we see you, and we value your time.”

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2020 GonzoBanker Awards

Gonzobanker

Chris’ public posts including his playbook for dealing with COVID-19 were gobbled up on social media. The Gonzo In Remembrance Award Goes to the vibrant and unforgettable Irene Oberbauer , retired CEO of San Diego County Credit Union. Kudos to blazing new trails that many institutions are taking on in 2020.

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The 2015 GonzoBanker Awards

Gonzobanker

No one has been more successful at using social media to generate awareness and a positive image for their bank than Jill (@JillCastilla, @CitizensEdmond). Jill’s use of Twitter is a model for any bank CEO looking to engage on social media. Online Relationship Builder (ORB) from Alkami. Freudian Slip Award.

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Finovate Alums Populate RegTech Top 100 Power List

Fintech Labs Insights

To measure “power”, Planet Compliance used an algorithm that measured a company’s activity in the media, as well as online and in social media including Facebook, LinkedIn, Twitter, and Wikipedia. Headquartered in San Diego, California. Raised $11.6 million in funding. (34) Founded in 2014.