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User Experience Is Key to Customer Satisfaction, Report Says

Bank Innovation

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

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It’s Dreadful Being a Buyer of Bank Technology

Gonzobanker

As technology buyers, banking executives need to up their game on tech purchases and technology performance management. For regional and community banks there has never been a more frustrating time to be a buyer versus a builder of financial technology. team focused on UX, data, integration, and risk.

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Chime, Challenger Banks And The Challenges Of (Lofty) Valuations

PYMNTS

The partnership model is an increasingly popular setup for financial technology startups that don’t have their own bank charters. Challenger banks also face the challenges of an increasingly crowded field (and the challenge of offering the higher rates on deposits that lure consumers), where product differentiation – via UX – is key.

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The BaaS Gold Rush is On

Gonzobanker

In this emerging landscape, financial institutions, often community banks, frequently “rent” their charter to financial technology firms (fintechs) that serve a specific consumer group as a means to grow non-interest income. This figure could more than make up for the anticipated loss of NSF/OD income. Not sure where to begin?

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Chime, Challenger Banks And The Challenges Of (Lofty) Valuations

PYMNTS

The partnership model is an increasingly popular setup for financial technology startups that don’t have their own bank charters. Challenger banks also face the challenges of an increasingly crowded field (and the challenge of offering the higher rates on deposits that lure consumers), where product differentiation – via UX – is key.

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From API to UX/UI: A Preview of FinDEVr 2015

Fintech Labs Insights

Leading technology companies will showcase their latest tools, APIs, and case studies to help fintech developers optimize their innovations. FinDEVr is a great way to stay on top of the latest trends in financial technology. The post From API to UX/UI: A Preview of FinDEVr 2015 appeared first on Finovate.

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The 14 Biggest Payments & Card Industry Conferences & Events in 2023

Fintech Labs Insights

These are the largest events in the financial services industry geared towards payments and card technologists, program managers, marketers, developers and C-Suite execs at both legacy financial institutions and upstart payments firms and card issuers. Payments UX: Zelle Confuses