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2020 To Mark A Turning Point At The Point of Sale

PYMNTS

Glancing through the digital pages of the PYMNTS eBook, a few themes emerge. With merchants ready and advertising contactless payment availability, it might not be far-fetched to assume that consumers will start to explore the available use cases surrounding such payments — in retail, mass transit and beyond. Here Come The Millennials.

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Unattended Retail Can Boost Visits To Stores

PYMNTS

Wendy’s , for example, planned to roll out self-ordering kiosks at about 1,000 of its retail locations by the end of 2017 in an attempt to both lure younger customers and to battle long lines at peak dining hours. Consumers want their orders faster than ever before. The move could also bolster the company’s bottom line.

Retail 102
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Will Mobile Wallets Ever Be Wallet Of Choice?

PYMNTS

While mobile wallets can be a quick and convenient option to help consumers expedite checkout, keep their information secure, and streamline retailer discounts and loyalty rewards, the adoption of mobile wallets continues to fall short of what was originally expected. How Mobile Wallets Can Grow Up.

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Why Streaming Services Dominate Subscription Commerce

PYMNTS

Despite persistent focus on millennials, the study found it is Generation X who is driving streaming subscription market growth, spending nearly $8.8 That’s more than twice the spending of bridge millennials ($4.2 billion), the subset of millennial consumers between 30 and 40 years of age. billion annually on such services.

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Gaming Accounts For $12B In PayPal’s Payment Volume Worldwide

PYMNTS

shoppers still turned to brick-and-mortar retail for some gaming purchases: GameStop was popular with survey respondents, as almost half – or 45 percent – of millennials in the U.S. In Russia, shoppers purchased from 27 storefronts, while gamers in both Australia and Canada shopped at 28 storefronts. In the U.S.,

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Want To Keep Consumer Trust In The Digital Era? Learn To Collaborate.

PYMNTS

As those devices communicate more efficiently with each other, and enable a range of commerce- and payment-related tasks (such as personalized advertising, anticipating retail purchases, automated ordering and bill settlements), the security risks will evolve and grow. All those connected devices will, by 2025, represent an estimated $6.2

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Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti

FICO

His insights on humanizing interactions come from his larger piece on digital banking called The 11 Commandments of Digital Banking eBook. That said, customers have increasingly high standards and you only have a short amount of time to impress them (especially Millennials). What can financial institutions learn from TikTok?