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2020 To Mark A Turning Point At The Point of Sale

PYMNTS

Glancing through the digital pages of the PYMNTS eBook, a few themes emerge. Merchants will be turning on their near-field communication technologies, and accepting tap-and-pay at the terminal. Here Come The Millennials. That next generation would be millennials and Gen Z, of course. Making Contact With Contactless.

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Unattended Retail Can Boost Visits To Stores

PYMNTS

Wendy’s , for example, planned to roll out self-ordering kiosks at about 1,000 of its retail locations by the end of 2017 in an attempt to both lure younger customers and to battle long lines at peak dining hours. Besides QSRs, this technology is popping up at hotels. Consumers want their orders faster than ever before.

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Will Mobile Wallets Ever Be Wallet Of Choice?

PYMNTS

While mobile wallets can be a quick and convenient option to help consumers expedite checkout, keep their information secure, and streamline retailer discounts and loyalty rewards, the adoption of mobile wallets continues to fall short of what was originally expected. How Mobile Wallets Can Grow Up.

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Want To Keep Consumer Trust In The Digital Era? Learn To Collaborate.

PYMNTS

As those devices communicate more efficiently with each other, and enable a range of commerce- and payment-related tasks (such as personalized advertising, anticipating retail purchases, automated ordering and bill settlements), the security risks will evolve and grow. All those connected devices will, by 2025, represent an estimated $6.2

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Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti

FICO

His insights on humanizing interactions come from his larger piece on digital banking called The 11 Commandments of Digital Banking eBook. It’s difficult, but embracing new technology means that we have the opportunity – nay, the imperative – to focus on humanizing the customer experience. Read the full customer development post 4.

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The Amazon/Walmart Whole Paycheck Tracker: March Madness Edition

PYMNTS

That Amazon, by the numbers, is a massive force in retail and consumer spending is not much of a news item. retail spending (and growing) and its ongoing war with Walmart for ever greater levels of control are the reason this entire tracker exists. Amazon has noted that Walmart, the biggest retailer in the U.S. It has a 6.3

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