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A Masterclass in Bank Total Experience In One Graphic

South State Correspondent

We have prepared a free ebook that contains brainstorming questions to help you better understand total experience. Consider a regional bank with a “digital transformation initiative” that rolled out its new “digital user experience” for its retail customers in 2020. You can download it HERE.

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FLEETCOR Looks To Invest $1B Despite Pandemic M&A Slowdown

PYMNTS

In particular, FLEETCOR is looking for companies to strengthen its position in the fuel, tolls, lodging, and payables spaces, and for companies operating in new regions. Greene said the merger slowdown is due largely to potential sellers being unable to convince buyers to pay “top dollar” during the ongoing pandemic recession.

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Payments 2016: The Year Of EMV-Enabled Cards

PYMNTS

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Download the eBook. But with the good comes the bad. And unfortunately, we saw a variety of bad in 2016.

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Payments 2016: The Year Of The Emergence Of The Global Citizen

PYMNTS

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. This includes expanding our banking relationships in different regions to continue to take friction out of the international payment process.

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The Threat That Could End Community Banking & What To Do About It

Community banks are at risk of losing their core business to the companies innovating in the paytech and lendtech spaces. On the surface, things are going well for community and regional banks and credit unions. Read this eBook to understand how to counteract the key threats to community banks coming from the tech industry.

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GDPR Laggards Can Still Get Ahead Of The Game

PYMNTS

Along with that will come evidence of innovation tied to the changes brought about by the privacy regime — for instance, revisions to marketing budgets or new programs. Over time, regulators and companies may be taking a step back to look holistically at the compliance landscape,” Pace said.

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FICO Survey: US Consumers’ Payment Methods Linked to Fraud

FICO

From implementing robust fraud models, powered by artificial intelligence and machine learning , to adopting real-time omni-channel communication tools for customer outreach, banks can put innovative technology to work to stop fraud and deliver the exceptional experiences their consumers expect. by Sarah Rutherford.

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