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Chipotle Personalizes Loyalty Program, Digital Ordering Experience

PYMNTS

Another component crucial to keeping customers engaged during the pandemic is rolling out loyalty programs and incentives that cater to their individual tastes, as these can vary among consumers from different regions. Deep Dive: How QSRs Can Take Loyalty Programs to the Next Level With Localization. million consumers making the jump.

Mobile 210
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Deep Dive: Why QSRs Should Lean On Loyalty To Personalize Mobile, Online Dining

PYMNTS

Consumers’ pivot to online ordering affords a massive opportunity to QSRs that could help them engage with and retain millions of customers, but restaurants must carefully consider how individuals in different regions and of varying ages are using online and mobile ordering options as well as the tools they value. percent of U.S.

Online 142
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Digitization Could Halt Corporate Banks’ Shrinking Profits, Analysts Say

PYMNTS

Reports in Business Chief on Monday (March 19) said the BCG’s latest survey of more than 200 financial institutions (FIs) that service corporates found profits are significantly shrinking at about half of these institutions. Now is the time to develop a more coherent digital strategy to decide where to play and how to invest.”.

Boston 109
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Commoditization, Optimization or Transformation: What’s in Your Core Wallet?

Gonzobanker

It has become crystal clear that digital transformation is now the largest technology initiative for regional and community financial institutions. Maybe this is the new reality for community bankers, but Cornerstone Advisors is seeing little evidence that they’re serious about implementing a comprehensive digital strategy.

Strategy 155
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Digital banking is ready to take off in Latin America

Celent Banking

Digital is the new reality in Latin America. In a recent Celent survey 100% of the participants recognized that a scenario where all financial products get digitized needs to be addressed sometime in the next 7 years and 59% of them believe it needs to be addressed immediately.

America 100
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Killing Strategy: The Disruption Of Management Consulting

CB Insights

Early consultants pioneered the tools and frameworks used to help companies develop a strategy: the 2×2 matrix, the Experience Curve, SWOT (Strengths, Weaknesses, Opportunities, Threats) diagrams, Porter’s Five Forces, and many more. State of Innovation Report. Many are still in wide usage today.