PYMNTS

AUGUST 4, 2020

The DOJ has reportedly raised questions regarding possibly antitrust issues if Intuit, the TurboTax maker, takes over its past competitor that provided complimentary tax preparation technology. Google Expands Digital DDA Program To Six New FIs. BBVA On Google, Digital Banking And The Rise Of The ‘Everyday App’.

Google 142

Google Payments Study Digital Banking 142

PYMNTS

NOVEMBER 16, 2020

Fraud targeting digital banking users has been around as long as digital banking itself, but it has recently become more prevalent. The pandemic is exacerbating the problem, with a study finding that 22 percent of Americans were the targets of pandemic-related fraud attempts as of March.

Fraud 182

Fraud Security Strategy Digital Banking 182

PYMNTS

MAY 4, 2017

The Cardtronics executives noted that the studies are not all that surprising, and where once the findings reflected increasing cash adoption across, say, Europe, recent research has borne out the same trends in Europe and the Americas. Cards are perhaps proving a sticking point in the move toward electronic payments.

ATM 192

ATM Millennials United States Study 192

South State Correspondent

APRIL 24, 2023

Just when you were getting your bank’s head around how you will operationalize ChatGPT (our breakdown HERE ), AutoGPT, an application built on top of ChatGPT, gets released and takes the technology to a new level. It then figured out how to segment the CRM list of customers by various factors and further personalize the emails.

social media 195

social media Data Marketing Technology 195

Gonzobanker

MARCH 24, 2021

Executives at the financial institution who have responsibility for customer service, digital banking and retail sales have one perspective. This translates to lost revenue of $110 billion pre-tax at banks and $10 billion at credit unions. The loan-to-deposit ratio at both banks and credit unions is 11% lower in a year.

Customer Experience 130

Customer Experience Strategy Community ATM 130

Chris Skinner

JULY 27, 2017

He knew when he took over the bank was a basket case, tarnished by a raft of regulatory and legal problems which include probes into alleged manipulation of benchmark interest rates, mis-selling of derivatives, tax evasion and money laundering.

System 284

System Taxes Analysis Case Study 284

ZootBlog

MAY 18, 2016

In early February we saw the shocking $81 million heist from Bangladesh’s central bank. As tax season approached, data from the Federal Trade Commission declared that tax refund fraud was responsible for a nearly 50 percent increase in consumer identity theft complaints in 2015. Call-center fraud is also on the rise.

Fraud 67

Fraud Taxes United States Study 67