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Digital Banking: Humanizing the Customer Experience

FICO

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 commandments below into common themes. Digital lift-and-shift is not a strategy! Banks must find ways to be personable in these impersonal channels. Respect the data.

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Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti

FICO

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.

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PSCU Partners With Lean Industries For Dispute Management

PYMNTS

The company, founded by credit unions more than 40 years ago, offers payment processing, risk management, data and analytics, loyalty programs, digital banking and mobile platforms. “We PSCU supports 1,500 credit unions representing more than 3.8 billion transactions annually.

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Q2 Acquires Social Money in $10 Million Deal

Fintech Labs Insights

.” Formerly known as Smarty Pig, Social Money helps financial services companies better engage their customers by offering them savings solutions such as GoalSaver , a customized, bank-audited goal-saving system. In July, Q2 Holdings acquired anti-fraud, risk management specialist, Centrix Solutions for $20 million.

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You Heard It Here First: Best Of 2018’s Monday Conversations

PYMNTS

Text messaging, social media, Pinterest and memes have all been offered up as avatars of destruction — and the general consensus seems to be that the death of conversation is a direct result of the digital age and probably has something to do with millennials. The art of conversation is far from dead. Tide CEO Dr. Oliver Prill.

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Fintech Fundings: 28 Companies Raise $330 Million Week Ending Jan 15

Fintech Labs Insights

million to its digital banking platform. Startup digital bank. Derivative risk management. Millennial saving & investing app. Charity Bank. Digital bank serving non-profits. Tags: Enterprise, B2B2C, mobile banking, digital banking. Mambu attracted $8.7

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The 2019 GonzoBanker Awards

Gonzobanker

The Ecosystem Award – Goes to Partners Credit Union for its collaborative member experience work with digital banking vendor Kony (now part of Temenos). The digital banking provider helped implement digital competitiveness against big banks that Partners sought. Might be time to. Award – Goes to Gen Z.

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