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Secure Digital Banking and Customer Communications

FICO

Following the highly successful The 11 Commandments of Digital Banking eBook , we are publishing a series of 5 deeper dive blog posts that group the 11 Commandments below into common themes: Digital lift-and-shift is not a strategy! Generate performance data to train your machine-learning models through supervised learning.

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3 Ways Financial Institutions Can Step Up for Underserved Communities

Perficient

It is imperative for financial institutions to train their employees comprehensively and supply them with the necessary tools to advise and support clients ethically and transparently. To offer another example of a bank consciously aimed at supporting the underserved, Forbes just recognized Quontic as the number one “best overall online bank.”

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Fraud prevention and detection: Empowering clients through education

Abrigo

Takeaway 3 Numerous resources can help banks and credit unions offer training on fraud to help customers or members recognize scams and avoid theft. As financial transactions become increasingly digital, consumers and businesses must be equipped with the knowledge to navigate day-to-day business securely.

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Trust: Once Again the Most Precious Currency in Banking

Gonzobanker

Bank confidence is a fragile reed, and a troubled bank is damaged by any rumors, true or not.” Irvine Sprague, Former FDIC Director So Gonzo Bankers … how many of us have been hesitant lately to check our iPhone each morning to see what trouble may have hit the fan in the financial world during a few restless hours of slumber?

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Why Migrant Workers Need Financial Service Offerings All Their Own

PYMNTS

Further complicating matters is the fact that 80 percent of migrants are paid in cash or with paper checks, and are hesitant to hand over their money to banks without an established trust relationship – particularly if they are trained early on that “hidden fees” will start eating up their funds.

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Chase Tries To Win Over More Unbanked Consumers

PYMNTS

According to the Federal Deposit Insurance Corporation (FDIC), the percentage of unbanked Americans fell to its lowest level since the 2007-2009 financial crisis. According to CNBC , the bank, as part of its five-year plan, has pledged $350 million to “help boost job prospects for people at risk of being shut out of the economy.”

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Why Migrant Workers Need Their Own Financial Services

PYMNTS

Further complicating matters is the fact that 80 percent of migrants are paid in cash or with paper checks, and are hesitant to hand over their money to banks without an established trust relationship – particularly if they are trained early on that “hidden fees” will start eating up their funds.

Community 116