Customer Experience Lending Risk Management Study 
Abrigo
FEBRUARY 23, 2022
Making small business loans efficient and worthwhile Digitalizing the lending process can help financial institutions win small business loans and meet customers' needs. You might also like this webinar on small business lending best practices. Top problems in small business lending. Roadblocks to Success.
Abrigo
MARCH 2, 2023
A failure in back-office technology directly affects customer experiences. Perhaps executives think delaying or cutting spending on technology to make lending more efficient will affect only their staff. A buyer’s guide for lending software for smaller financial institutions can be helpful.
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FICO
APRIL 24, 2023
Trust Bank is setting a precedent for financial services by onboarding an individual and delivering a credit card to them digitally on their phone within four minutes, creating a seamless digital onboarding process for new customers. Applicable regulations on lending are also implemented via this solution. “We
PYMNTS
JANUARY 13, 2021
That’s distributed banking, a FinTech model that “remains invisible and never enters into a customer relationship with the end user but rather facilitates the technology, payment choices, risk management and customer experiences necessary to delight everyone in the value chain.”.
South State Correspondent
MAY 13, 2024
The major themes of fraud, artificial intelligence (AI), expansion of instant payments, open banking, and regulation were particularly relevant to your roles as executives, risk managers, compliance officers, and technology leaders. The law firm of Sidley Austin held a session on the CFPB’s uniqueness.
CFPB Monitor
AUGUST 1, 2022
On July 18, the Federal Housing Finance Agency (“FHFA”) announced the launch of a new Office of Financial Technology with the goal of advancing effective risk management as it evaluates fintech developments in the housing finance space. In the introduction to the RFI, the FHFA noted President Biden’s March 2022 executive order.
Perficient
MAY 17, 2022
And if all this wasn’t enough to keep a credit risk manager from sleeping well at night, consider this: A recent Consumer Reports study found that auto loan portfolios may be riskier than previously thought. Empathy helps lenders provide an experience where borrowers feel respected, understood, and supported.
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