Bank Innovation
FEBRUARY 25, 2020
Houston-based Gulf Capital Bank recently completed a capital raise of $93 million. With the funding, the bank plans to invest in its digital capabilities, providing services that include mobile deposits, secured and unsecured commercial loans, letters of credit and consumer loans.
PYMNTS
MARCH 15, 2019
Cinema chains are driving customer convenience and building loyalty with the help of digital innovations to make for more seamless moviegoing experiences. News came this week, for instance, that AMC Theatres is rolling out food and beverage ordering through its mobile app to help consumers skip the line at the concession stand.
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PYMNTS
AUGUST 27, 2018
Customers who go to Carvana.com or use the mobile app can shop from more than 10,000 vehicles, arrange for financing, make a purchase and schedule delivery at their home or at the car vending machine as soon as the next day. The customer experience with Carvana is a bit mixed. And the vending machine is a unique concept.
PYMNTS
SEPTEMBER 14, 2018
“We have selling policies that all sellers agree to before selling on Amazon, and we’re actively monitoring our store and removing offers of products that violate our policies and harm our customer experience.”. It might be easier to mitigate this year’s disasters because of last year’s efforts.
William Mills
MAY 10, 2016
They use Natural Language Processing algorithms for the customer interaction. The bot can be accessed via chat, mobile, email, and other channels. ^SR There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. ^SR
PYMNTS
JANUARY 20, 2020
BNPL is a thoroughly mobile experience that completes the retail trifecta: less expensive, easy to use and totally portable. That last part is important, as nearly 80 percent of users of the BNPL service Afterpay used a mobile phone for their transaction during the 2019 shopping season. BNPL Mobilizes.
PYMNTS
DECEMBER 13, 2019
Grocery retailers are making it easier for consumers to shop with their mobile devices through digital innovations. Chief Digital Officer Jag Bath said per a post , “The new My H-E-B mobile app is a perfect example of how we are investing in new technologies to enhance our digital services and establish H-E-B as a digital retail leader.”
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