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Perficient Included in Gartner’s 2020 Marketing Technology Vendor Guide

Perficient

Perficient has capabilities across content management, digital asset management, customer experience orchestration, marketing automation, email marketing, data solutions, and analytics. Inclusion in this report highlights Perficient’s expertise in implementing and integrating marketing technology.

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GCB raises $93M to build digital tools for customers

Bank Innovation

Houston-based Gulf Capital Bank recently completed a capital raise of $93 million. With the funding, the bank plans to invest in its digital capabilities, providing services that include mobile deposits, secured and unsecured commercial loans, letters of credit and consumer loans.

Houston 273
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How Pharmacies Are Driving Retail Innovation

PYMNTS

The nearly universal need for medication and other remedies is driving retail innovation via the pharmacy sector — and that includes the area of customer experience. One of the keys of the commerce game these days is providing a deeper customer experience, and that holds true when it comes to healthcare retail.

Retail 132
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Kroger Rolls Out New Grocery Delivery Offering

PYMNTS

The offering will debut in Houston, Louisville, Nashville and Kroger’s hometown of Cincinnati, Chain Store Age reported. Kroger Ship is our next step in creating a seamless experience that allows our customers to shop when and how they want,” Chief Digital Officer Yael Cosset said in an announcement.

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ONE is the Loneliest Number?

Jack Henry

Customer experience in the financial services space has been measured under one interaction point for years—the branch. Other times it was more like “Houston, we have a problem” and the branch became the rescue craft. customer experience electronic channel strategy' The “loneliest number”, or the goal?

Houston 60
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Kroger Same-Store Sales Miss Views As It Overhauls Stores

PYMNTS

In August, the company rolled out a delivery service called Kroger Ship that uses third-party carriers, which will debut in Houston, Louisville, Nashville and Kroger’s hometown of Cincinnati, Chain Store Age reported at the time.

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Carvana And Its Discontents

PYMNTS

cities: Tempe (Arizona), Houston, Austin, San Antonio, Dallas, Nashville (Tennessee), Raleigh (North Carolina), Charlotte (North Carolina), Jacksonville (Florida), Tampa (Florida), Orlando (Florida) and Washington, D.C. The customer experience with Carvana is a bit mixed. And the vending machine is a unique concept.