PYMNTS

MARCH 15, 2019

Cinema chains are driving customer convenience and building loyalty with the help of digital innovations to make for more seamless moviegoing experiences. News came this week, for instance, that AMC Theatres is rolling out food and beverage ordering through its mobile app to help consumers skip the line at the concession stand.

Mobile 108

Mobile Retail Houston Denver 108

William Mills

MAY 10, 2016

They use Natural Language Processing algorithms for the customer interaction. The bot can be accessed via chat, mobile, email, and other channels. ^SR There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. ^SR

San Jose 40

San Jose Customer Experience Mobile social media 40

PYMNTS

JANUARY 20, 2020

BNPL is a thoroughly mobile experience that completes the retail trifecta: less expensive, easy to use and totally portable. That last part is important, as nearly 80 percent of users of the BNPL service Afterpay used a mobile phone for their transaction during the 2019 shopping season. BNPL Mobilizes. and the U.S.

Millennials 132

Millennials Houston Philadelphia Chicago 132

PYMNTS

AUGUST 28, 2019

Expanded cities at the time included Asheville, Columbia, Charlottesville, Manchester, Lexington, Little Rock, Naples, Mobile and Savannah. Beyond Whole Foods, some retailers are bringing autonomous grocery delivery options to their customers. Standard Cognition recently raised $35 million in a Series B funding round.

Retail 141

Retail New York City Houston San Francisco 141