Remove Customer Experience Remove Groups Remove Leadership Remove Risk Management
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Bank CIOs Must Break Through The Tactical Barrier

Gonzobanker

However, in order to address this leadership mandate, CIOs must break through the tactical mindset and focus that consumes most hours of their day. Simply taking orders, fulfilling requests, managing outages, and measuring service levels—important responsibilities for sure—will not position the CIO nor the financial institution for success.

Resources 139
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Cybersecurity Insurance, AI and Chatbots

FICO

Two of today’s hottest tech topics — cybersecurity insurance and artificial intelligence (AI) — were well represented at recent conferences in insurance and banking, respectively: Advisen Cyber Risks Insights Conference and Bank AI Expo. Advisen: Barbican Takes a Leadership Stance on Cybersecurity Insurance. Here’s my take.

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The 2023 GonzoBanker Awards

Gonzobanker

and Summit Financial Group, Inc. Under Stuart’s leadership over the past 17 years, OnPoint has gone from under $2 billion in assets to knocking on the door of $10 billion, all while becoming the most recognized financial brand in the Portland market and achieving some of the industry’s best profitability in 2023.

Fintech 194
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2021 GonzoBanker Awards

Gonzobanker

After leading a great and vibrant organization at Andrews Federal Credit Union, Jim and his family have taken on a new adventure, and the Gonzo team is confident Jim’s ambition and transparent leadership style will be welcome in Raleigh, N.C. Lifetime Leadership Achievement Awards. Congrats on a brave move and national recognition Jim!

Fintech 143
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The 2019 GonzoBanker Awards

Gonzobanker

Its Baldrige-winning tenacity on customer experience is legendary and consistent. The Data Award – Goes to Wings Financial Credit Union for its great approach to building an internal Strategic Insights and Member Analytics group. There is no separate group of THEY people magically figuring things out. Might be time to.

Idaho 148
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2020 GonzoBanker Awards

Gonzobanker

This group deserves an extra spike of something in their holiday egg nog. It will be a different world in retail delivery post-COVID, and a great deal of test and learn is under way regarding virtual customer interactions. group and part-time hacker that cobbled together PPP workflows on the fly in a few weeks. To all the I.T.

Idaho 172
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THE 16TH ANNUAL GONZOBANKER AWARDS

Gonzobanker

Since Richman and about 100 other bankers from LaSalle Bank in Chicago joined PrivateBancorp nearly a decade ago, the bank has grown to an $18 billion solid niche player with $10 billion in assets under management. Hats off to a decade of strong leadership and hard work. Gonzo Lifetime Leadership Award – John Glenn. Award – MCX.

Utah 60