Remove Customer Experience Remove Fraud Remove Marketing Strategies Remove Security
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Fostering FinTech-FI Trust With Data-Driven Security

PYMNTS

Such solutions can “empower people to control their financial well-being,” Andrew Davies, vice president of global market strategy and financial crime risk management at financial services technology company Fiserv , told PYMNTS in a recent interview. How To Quickly Fight KYC Fraud.

Security 174
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Delivering Safe Return to Office & Smarter Customer Interactions

Cisco

Financial Services Bank, Insurance & Wealth industry participants are actively addressing how to balance and deliver a safe return to work, with the right mix between a Secure Remote Workforce and Trusted Workplace to ensure business resiliency for all types of work, independent of work locations.

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FinovateSpring 2016 Live Blog – Day 1

William Mills

They offer chat bots for customer support, with the ability to create custom bots. One use case is to use a bot, via text messaging, to help customers when they have potential credit card fraud. They use Natural Language Processing algorithms for the customer interaction. Qumram – @QumramAG – [link].

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Finovate Fall 2016 Live Blog – Day 2

William Mills

I like the idea but I am a bit concerned about the potential for fraud from both companies and investors. Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions.

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FinovateSpring 2016 Live Blog – Day 2

William Mills

It’s all done through the smartphone, with bank-level security. Chip card reader for when customers are shopping online to improve security. Customers can store all of their online profiles in one secure location to improve user experience. What’s the market strategy? Adds in Social security.

Video 40
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FinovateSpring 2016 Live Blog – Day 2

William Mills

From my understanding of their offering they let mid to large financial planners/consultants utilize state-of-the-art data tools in real time coupled with NLQ AI for a better customer experience, allowing a financial planner to do a better job for more clients in less time. This is a very sophisticated fraud detection technology! ^SR.

Video 40
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Finovate Spring 2018 – Day 2

William Mills

Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Covered Security , coveredsecurity.com @CoveredSecurity. Presenters: Chris Zannetos. Brian Milas.