Remove Customer Experience Remove Fraud Remove Leadership Remove National
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Bank CIOs Must Break Through The Tactical Barrier

Gonzobanker

However, in order to address this leadership mandate, CIOs must break through the tactical mindset and focus that consumes most hours of their day. Oftentimes, bank leadership has issues setting priorities, and the CIO ends up stuck between politically powerful executives competing for resources. A national unemployment rate of 3.6%

Resources 139
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10 Top Banking Podcasts You Should be Listening to

Abrigo

Banking artificial intelligence (AI), the customer experience, enticing millennials, and change management are among subjects tackled in recent episodes. Guests and Marksberry typically talk leadership, life, and advice for listeners, all while telling stories of their journeys to leadership in the financial sector.

Community 195
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The 2022 GonzoBanker Awards

Gonzobanker

In January, we were discussing crypto and the need to formulate customer crypto strategies. In December, the founder and CEO of Crypto Exchange company FTX was arrested in the Bahamas (yah, don’t ask) and charged with fraud and conspiracy. What an amazing leadership story. The Smarter Bank Customer Experience Award.

Community 216
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2021 GonzoBanker Awards

Gonzobanker

Some interesting finalists would be: M&T and People’s United Old National and First Midwest Webster and Sterling Columbia Bank and Umpqua. Congrats on a brave move and national recognition Jim! Lifetime Leadership Achievement Awards. Chuck Snyder, chief executive of National Cooperative Bank (NCB).

Fintech 143
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The 2023 GonzoBanker Awards

Gonzobanker

Honorable Mentions – while this was a quiet year for M&A, we tip our hat to Atlantic Union’s acquisition of American National Bank and Eastern Bank’s acquisition of Cambridge Bank. The Smarter Bank – Customer Experience Award – goes to Synovus Bank. Expect more deals to be announced in 2024. and Summit Financial Group, Inc.

Fintech 194
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Finovate Debuts: Featurespace’s ARIC Sandbox Offers a Safe Environment to Test Fraud Models

Fintech Labs Insights

Fraud protection company Featurespace uses behavioral analytics to catch new fraud attacks as they happen to better protect financial services companies and their clients. Featurespace showed its ARIC fraud manager at FinovateEurope 2016 in London. We enable our clients to monitor every individual customer in real-time.

Fraud 12
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The community bank’s complete guide to building trust

Independent Banker

Use these 3 technologies to safeguard customer data. of consumers report concerns about customer experience, including personal data. National banks. It’s traumatic for bank leadership. Do not fully trust. Source: 2019 Edelman Trust Barometer Special Report. Elizabeth Judd. Reestablish trust after a breach.

Community 139