The Financial Brand

NOVEMBER 21, 2021

Some maintain CX has fallen in importance in the fintech age. The post What Does Banking Need More: Customer Experience or Product Innovation? appeared first on The Financial Brand - Banking Trends, Analysis & Insights. The arguments pro and con provide key insights into banking's future.

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Customer Experience Innovation Banking Trends Analysis 43

The Financial Brand

JULY 11, 2021

Banks and credit unions should view trends in the fintech space to determine where threats and opportunities exist and where resources should be deployed. The post 8 Fintech Trends Changing Banking Forever appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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Trends Fintech Banking Trends Analysis 43

The Financial Brand

JULY 19, 2021

Digital banking engagement leads to more customer data and better customer experiences, which leads to greater loyalty and higher profits. The post The Future of Loyalty in Banking is at Risk appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Customer Experience 43

Customer Experience Banking Trends Analysis Digital Banking 43

The Financial Brand

OCTOBER 13, 2021

The integration of finance and digital technology has resulted in exponential growth of digital banking and fintech solutions. The post Digital Finance Penetration Surpasses That Of Social Media appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

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social media Banking Trends Analysis Digital Banking 43

PYMNTS

JULY 18, 2019

It might be the case that as institutions scale larger, caution increases too — at least when it comes to innovation. percent of mid-sized firms plan to focus on innovation. An increasing number, at more than 18 percent, intend to observe market trends before introducing new products, versus 14.8 The study found that only 13.3

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Innovation Study Technology Millennials 155

The Financial Brand

NOVEMBER 7, 2021

The post 14 Surprising Projections on the Future of Banking appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Research on the future of banking finds that most changes in the future of banking will be evolutions of the more recent past.

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Banking Trends Analysis Trends Branding 43

The Financial Brand

OCTOBER 3, 2021

The post Traditional Banks Remain Unprepared for Digital-Only Challengers appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Google's abandonment of Plex digital-only banking should not bring comfort to traditional banks that are slow to respond to neobank offerings.

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Banking Trends Analysis Google Trends 42