Customer Experience Financial Technology Technology User Experience 
Payments Source
DECEMBER 12, 2017
Financial services organizations increasingly need an unwavering commitment to customer experience in order to compete, or the competitor down the street will do it first, writes Chris Millner, a principal of financial technology and a payments consultant at North Highland.
PYMNTS
JULY 30, 2020
The Salt Lake City payment processing platform has joined with Plaid, a Visa subsidiary based in San Francisco, that builds financial technology platforms to connect bank accounts and initiate automated clearing house (ACH) transfers. Plaid is connected to more than 11,000 financial institutions.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Insights on Business
JUNE 14, 2018
The next evolution facing banking institutions is taking place in the digital reinvention of our current and future technologies. Today, if banks want to continue to succeed, they must reinvent themselves once again from generalist to specialist by creating new products that enable banks to build better forms of customer experiences.
William Mills
MAY 11, 2016
Helping banks with customer retention by transforming data into knowledge about their customer’s engagement and key events on their journey. Race Data brought bank client on stage who is thrilled with the product, he also states that the technology gives context to bank call center employees as well. ^KT. Robert Armiak (CEO).
William Mills
MAY 9, 2018
Again another financial wellness platform using machine learning technology. A TON of really old technology is being used in mortgage lending. In fact, Fiserv recently sold ALL of their mortgage technology to a PE firm. Grounding your organization’s digital transformation in people, processes, and technology is critical.
William Mills
SEPTEMBER 7, 2016
Also a pretty good customer experience. Their technology is basically a card with a built in computer that lets the holder to change a credit card to a different type of credit card, or perhaps even a debit card. Perhaps there is a big bank in Canada that has embraced their technology. Their application is middleware.
CB Insights
MAY 15, 2019
DBS launched its Singapore innovation lab to break out of its “traditional banking mindset to think, behave, and deliver more like a technology company,” according to Neal Cross, chief innovation officer. Fidelity — Fidelity Center for Applied Technology (FCAT) and Fidelity Labs. Founded: 1999 and 2005.
Expert insights. Personalized for you.
63 
Let's personalize your content